Without a doubt about Customer Service Representative

Without a doubt about Customer Service Representative

Without a doubt about Customer Service Representative

Business Description

Do you want joining a Norfolk online payday loans thrilling group? We have been trying to find individuals who look for outstanding job in a company savvy company, and a way to have career that is lasting. Cash Mart is people that are seeking deliver exceptional customer support, and possess a desire to push boundaries. We provide competitive pay, advantages and a work that is fast-paced focused on developing leaders!

Who’re we?

Cash Mart has been assisting Canadians making use of their economic requirements for over 25 years. Whether you’ll need a pay day loan,|loan that is payday your cheque cashed, or simply need to trade some forex, cash Mart is here now to last. With branches available late across Canada, it is easy to understand why greater numbers of individuals choose us for fast, friendly, hassle-free solutions.

  • Specialties: Pay Day Loans, Cheque cashing, Foreign Exchange, Western Union, We purchase Gold, Fees
  • Industry: Retail, Product Product Product Sales, Financial Solutions
  • Business Size: 5001-10,000 workers
  • Started: 1982

Job Description

Where do you turn?

Within the customer care Representative part you may do all of it, product product sales, customer support, geographic area advertising, collections, safety of one’s shop, as well as the list continues on. Most of your function into the CSR role is always to offer exceptional customer care through the supply of Money Mart Financial solutions.

DUTIES/RESPONSIBILITIES

• offer a level that is high of Service – regularly getting 90% or better into the customer support Sequence.• Offer and receive cash for / from another staff member and record precisely and come into the purpose of purchase system (fine count all monies received and given out).

• enroll clients quickly and effortlessly.• Improve all products.• Complete all product and solution deals within the aim of purchase system.• Problem Loans quickly and risk that is efficiently ensuring methods are used. • money checks quickly and risk that is efficiently ensuring methods are used. • understanding of issuing procedures for several checks and get in a position to provide customers options and incentives to go back if not able to finish the deal. • Sell benefits of ancillary solutions to clients and make certain all product product product sales are properly recorded.• Enter consumer information totally and accurately in to the true point of purchase system.• Reconcile money float during the completion of change.• Have actually a thorough familiarity with all security and safety procedures associated with the shop and role-play for a basis that is regularat minimum quarterly).• Know and implement all procedures associated with Recordable deals.• Substantial comprehension of all business policies and procedures.• Prepare collection files and help out with the collection procedure.• General office duties and appropriate usage of all workplace equipment.• Familiarity with whom to contact the instance of a crisis.• Everyday upkeep and maintenance of shop.• Effectively, open and shut the store and complete all documents accurately.• All the other work associated duties as directed by Management.

Skills

TRAINING

Senior High School Diploma

EXPERIENCE

• 1-2 years customer support and cash managing

ABILITIES

• Friendly, outbound, confident / issue solver, versatile, self-motivated, team player• Job Knowledge• Customer Service Orientation• product Sales Focus• Problem Solving• Accountability• Organization

Extra Information

We spend money on our workers, and gives extensive training, and development programs setting you up for future success. If we appear to be a fit and you’re ready to start out a thrilling job with a business that encourages worker development, use today! We search for bright, energetic, determined folks who are thinking about learning and developing their job.

*Notice to Ontario candidates – National Money Mart is dedicated to applicant’s that are accommodating disabilities to the position of undue hardship through the recruitment, evaluation and selection procedure. In the event that you are chosen for an meeting please notify National Money Mart in the event that you need accommodation according of this materials or procedures utilized whenever you want in this procedure. With you to determine how to meet your needs if you require accommodation National Money Mart will work.

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